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AVOID SCAMMERS!

Beware of unauthorized or fraudulent hotel agencies!

Please be aware that an ever increasing number of fraudulent companies are offering hotel rooms to congress attendees. Companies calling themselves Exhibition Housing Management and Convention Hotel Services have been contacting exhibitors and companies supporting the ITS WORLD SYMPOSIUM in Hamburg 2021.

If you are contacted by any other company or agency offering housing for the ITS WORLD SYMPOSIUM 2021 in Hamburg, please note that these companies are not authorized to represent the ITS WORLD SYMPOSIUM in any way, nor do they have access to the officially contracted ITS WORLD SYMPOSIUM 2021 room blocks or rates.

If you are contacted by any such agency or have any questions regarding their legitimacy please don’t hesitate to contact us at hotels@interplan.de.

How Does Hotel Fraud Work?

These groups promote attractive deals with local accommodation providers, but once payment has been received, the company disappears and can no longer be contacted by phone or email. Once the attendee contacts the hotel directly about their room, they realise the hotel has no record of them or their stay. Not only is their money gone, they must then scramble to find last-minute accommodation, which is rarely convenient to the venue.

How to Avoid Fraud?

Book through our Official Accommodation Partner.
Investigate all documentation regarding the company.
Use credit cards to guarantee your rooms, rather than wire transfers.

Group booking

Group bookings (9 and more sleeping rooms per party)

Cancellation

Free cancellation is available according to the following schedule:

100% of the booked room allotment per day until 16 September 2021
Additional cancellations and/or non-arrivals will be charged with the full amount. INTERPLAN tries its utmost to re-sale any late cancelled room to keep the costs for the participants as low as possible. In case of a successful re-sale INTERPLAN will refund any overpaid amount deducted by an administration fee of € 35 net per re-sold room night. This fee is subject to statutory VAT according to German and EU regulation.

Payment

Full pre-payment is required. Payments shall be carried out by bank transfer according to the following schedule:

Upon contract signature

INTERPLAN Bank details

Bank name:		Deutsche Bank AG München
Bank address:		Promenadeplatz 15; D 80333 Munich
Account Holder		INTERPLAN AG
SWIFT:		DEUTDEMMXXX
IBAN:		DE23 7007 0010 0203 4536 00
Reference:		Invoice No. + "HOT-ITS21"

Bank charges must be covered by the payee
Payment by company credit card is available upon request.
Changes of the invoice address after contract´s signature will be carried out against an administration fee of € 110 net. This fee is subject to statutory VAT according to German and EU regulation.

Group Administration Fee

For Bookings of 10 and more bedrooms per party and per hotel, an administration fee of € 220 net applies. This fee is subject to statutory VAT according to German and EU regulation.

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